Delivering End-to-End, Closed-Loop Inspection Management Solution for Dealers to Maximize Equipment Uptime and Revenue Streams

HOLMDEL, NJ, NOVEMBER 14, 2023 - Activate, the B2B SaaS company enabling co-equipment management for the heavy equipment industry, today announced a partnership with Dealer Information Systems Corporation (DIS). The partnership will help create an end-to-end process for identifying and resolving service opportunities, providing dealers with the ability to conduct real-time inspections on any device to maximize equipment uptime and drive more revenue. 

In an industry that thrives on precision and efficiency, dealers are grappling with an array of challenges that often hinder their ability to serve customers effectively. From juggling multiple inspection types to managing customer approvals and work orders, the complexity of these tasks can be overwhelming. The Activate and DIS partnership is a significant step toward alleviating these pain points, offering a comprehensive inspection management system that caters to the nuanced demands of service opportunities, ranging from service inspections and rental work orders to warranty expiration and CPO evaluations.

"With our partnership with DIS, we’re helping dealers put their equipment workflow on autopilot," said Brian Giamo, CEO of Activate. "Our combined efforts bring forth an end-to-end inspection management system, specifically designed to tackle the challenges that dealers face daily. By automating and streamlining critical tasks, we're enabling dealers to focus on what truly drives their business—providing excellent service and building lasting customer relationships."

This end-to-end inspection management system facilitates various inspection types, including Service Inspections, Trade-In Evaluations, Rental Check-In/Check-Out, Certified Used, and Lease Returns. By automating tasks like generating quotes, securing customer approvals, and populating work orders, the system streamlines the dealer workflow, enabling dealers to focus on their core business activities. As such, dealers are able to identify service opportunities, stay on top of tasks, create estimates on the go, communicate directly with customers, and ditch double data entry, leading to enhanced loyalty and sustained revenue.

"Working with Activate, DIS is committed to providing dealers with the tools they need to navigate these challenges effectively," said Tammy Richards, Director of Business Operations at DIS. "We understand that co-equipment management isn't just about equipment; it's about nurturing lasting customer relationships and driving business growth. With this integration, our users can synchronize their customer list and machine population in real-time, keeping their data up-to-date and ensuring an effortless transfer of knowledge between systems.”

Activate’s fully integrated operating system, Activate OS, equips dealers with the flexibility to conduct inspections remotely, regardless of their geographical location or the device at hand. This flexibility not only saves time but also enhances customer satisfaction, as equipment downtime is minimized, leading to increased uptime and operational continuity.

As the leader in co-equipment management, Activate is dedicated to fostering co-equipment management ecosystems that go beyond inspections. Activate OS helps companies integrate all of their disparate management systems and telematics data into a single dashboard, so they can easily manage thousands of pieces of equipment of any brand or type from a single, central hub.

For more information on Activate’s partner program, visit: https://www.activateos.com/partners 

To learn more about Activate's transformative approach to co-equipment management, please visit: https://www.activateos.com/ 

About DIS

With more than 2,400 locations served, DIS is the leading provider of business system software to agriculture, lift truck, construction, and truck refrigeration dealers and distributors in North America. While most software out there focuses on just one area of your business, DIS is a complete dealer management system that supports all departments of your dealership, across all store locations - at scale. By acting as a trusted partner, DIS supports the long-term growth and stability of dealers by providing the technology and expertise needed to grow their business. DIS has served the equipment dealership industry since 1980. 

About Activate

Activate is a B2B SaaS company enabling co-equipment management for equipment owners, dealers, rental companies and manufacturers. The company’s core solution, Activate OS, is a fully-integrated operating system that equipment owners, dealers and rental companies use to maximize their equipment’s uptime, performance and productivity. Activate OS helps companies integrate all of their disparate management systems and telematics data into a single dashboard, so they can easily manage thousands of pieces of equipment of any brand or type from a single, central hub. Activate customers can customize their modules and create an OS tailor-made for their equipment workflows — without disrupting their existing tech stack. Fleet owners deploy Activate OS to manage their growing, multi-brand fleets, while dealers, rental companies and OEMs leverage the operating system to enable a more engaging, embedded experience for their customers. Put your equipment workflow on autopilot at ActivateOS.com.